FAQS
For any enquiries, complaints or concerns email us on jaanvimohta@gmail.com or call us on 1234567 from Monday to Saturday between 9.00 AM – 6.00 PM.
ORDERS
Will my money be refunded or will I get credit voucher?
In case of exchanges, we will credit the amount you paid for the products as a credit into a registered online account, however an exchange is subject to availability of the item in our stock.
SHIPPING
What shipping method does the website use?
We use a large network of courier partners to deliver your products including Blue Dart, Delivery, and Speed orders and Fed Ex and DHL for International Orders.
What are the charges for shipping in India?
Shipping is free within India for orders above 1500 Rupees. Order below 1500 Rupees will carry a charge of additional 99 Rupees which is non-refundable.
Are there any charges for international shipping?
Yes, we levy a minimal shipping fee to deliver goods internationally. Information on the same can be found by following link – https://www.facebook.com/JaanviMohtaOfficial/
How long until my order ships?
We dispatch products from Monday to Friday. Once you place the order we will aim to dispatch the order in 2-3 working days. Should there be a delay, you will be informed by the Customer care Team.